Lighthouse expects £3.18m worth of complaints
Wednesday 24 March 2010
Often the local or national press do not publish headline news items such as the above. It is news issued in the financial services press. In this case from moneymarketing.
What’s my point? Whilst Lighthouse say the claims will be met apart from £247,000 as the companies contribution, nevertheless, that is a lot of complaints and a lot of money. I hope the claimants get their money back.
But what about their existing and possible new customers? Would you really want to take advice from a firm that has such complaints?
I know the FSA want to name and shame earlier, and whilst such powers can be deemed a little one sided, if the adviser ( in this case Lighthouse) acts in the best interest of their clients then complaints should not exist.
Perhaps investors need to do their due diligence to ensure the firm they want to represent them , meets their expectations.
posted by Murray Round Wealth Management @ 16:53,
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Nicholas Round
Nic is the Managing Director of Murray Round Wealth Management Limited, who seeks to ensure the advice provided is truly independent. Based in Shropshire with clients local, national and worldwide, Nic has strived to find the best possible service for his clients needs, by researching and studying the market, trends and philosophies. Nic strongly believes Asset Class Management will bring his clients Financial Freedom, Independence and Happiness.
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